Jarrod and Karolina are very service oriented. All calls or texts were promptly returned. All issues/queries were quickly addressed. I am grateful for all the advice Jarrod gave me about leaving a less than optimal rental situation, navigating a difficult Toronto housing property market, and negotiating and putting in an offer that carried the day, with significant savings on the list price. You can just tell that this team is super experienced in all facets, but yet make you feel at ease at the same time by relating to you as a person rather than a sale. Most of all, I appreciate the team's honesty in providing me with the information I needed, good or bad. You can trust Jarrod & Karolina, and that, to me, is invaluable.