Matteo was extremely professional in all our dealings. We did most of our purchase online from another province and everything sent back and forth was handled easily and thoroughly. Delia was a terrific agent, she helped us with all the purchase plus any questions we had were answered promptly and correctly. She even held our hands when we panicked over a few events. Her knowledge of Edmonton and assistance in doing long distance purchasing was terrific. We felt lucky we had this couple as our agents.